All Systems Operational

Real Time Engine Operational
90 days ago
99.95 % uptime
Today
SDK Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
99.95 % uptime
Today
In-app Surveys Operational
90 days ago
99.95 % uptime
Today
Product Analytics Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025
Completed - The scheduled maintenance has been completed.
Aug 9, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 22:00 PDT
Scheduled - Maintenance Window:
UTC - From 5:00 AM to 9:00 AM Saturday, 9th August 2025
CT - From 12:00 AM to 4:00 AM Saturday, 9th August 2025

Activity: Gainsight has planned a scheduled deployment of the services on the US1 and US2 Region (Major Release). During this release window, users may experience temporary unavailability of the frontend application and its APIs for certain transactions.

Environment: US1 and US2 PRODUCTION

Aug 7, 23:07 PDT
Aug 8, 2025
Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.