All Systems Operational

Uptime over the past 90 days. View historical uptime.
Real Time Engine Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
100.0 % uptime
Today
In-app Surveys Operational
90 days ago
100.0 % uptime
Today
Product Analytics Operational
90 days ago
100.0 % uptime
Today
KC Bot Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 13, 2026

No incidents reported today.

Aug 12, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 12, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:30 PDT
Scheduled - UTC – August 13, 2026, from 3:30 AM to 4:30 AM
CT – August 12, 2026, 10:30 PM – August 12, 2026, 11:30 PM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.
Aug 12, 20:24 PDT

Aug 11, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 11, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 20:30 PDT
Scheduled - UTC – August 12, 2026, from 3:30 AM to 4:30 AM
CT – August 11, 2026, 10:30 PM – August 11, 2026, 11:30 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Aug 11, 20:27 PDT

Aug 10, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:00 PDT
Scheduled - UTC – August 11, 2026, from 3:00 AM to 5:00 AM
CT – August 10, 2026, 10:00 PM – August 11, 2026, 00:00 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Aug 10, 05:34 PDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 7, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 20:00 PDT
Scheduled - UTC – August 8, 2026, from 3:00 AM to 4:30 AM
CT – August 7, 2026, 10:00 PM – August 7, 2026, 11:30 PM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Aug 7, 19:58 PDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 4, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 20:30 PDT
Scheduled - UTC – August 5, 2026, from 3:30 AM to 4:30 AM
CT – August 4, 2026, 10:30 PM – August 4, 2026, 11:30 PM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
https://docs.google.com/spreadsheets/d/1yLWijXv2zZOsjyjan65QMbAs_p9anCIRGFWi5HrFxWc/edit?gid=0#gid=0
Aug 4, 20:23 PDT
PX US1 : Data freshness issue due to processing lag
Resolved - This incident has been resolved.
Aug 4, 14:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 10:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 10:48 PDT
Investigating - We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
Aug 4, 10:38 PDT

Aug 3, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 3, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:00 PDT
Scheduled - UTC – August 4, 2026, from 4:00 AM to 6:00 AM
CT – August 3, 2026, 11:00 PM – August 4, 2026, 1:00 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Aug 3, 20:34 PDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

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