All Systems Operational

Real Time Engine Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
100.0 % uptime
Today
In-app Surveys Operational
90 days ago
100.0 % uptime
Today
Product Analytics Operational
90 days ago
100.0 % uptime
Today
KC Bot Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 20:30 PDT
Scheduled - UTC – August 19, 2026, from 3:30 AM to 5:30 AM
CT – August 18, 2026, 10:30 PM – August 19, 2026, 12:30 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

Aug 18, 20:29 PDT

Aug 17, 2026

Completed - The scheduled maintenance has been completed.
Aug 17, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 21:30 PDT
Scheduled - UTC – August 18, 2026, from 4:30 AM to 5:30 AM
CT – August 17, 2026, 11:30 PM – August 18, 2026, 12:30 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

Aug 17, 21:07 PDT

Aug 16, 2026

Completed - The scheduled maintenance has been completed.
Aug 16, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:30 PDT
Scheduled - Maintenance Window

UTC – August 16, 2026, from 3:30 AM to 7:30 AM
CT – August 15, 2026, 10:30 PM – August 16, 2026, 2:30 AM


Expected Impact
Data Processing Delays: Processing may be delayed during the maintenance window.

Analytics Accuracy: You may notice temporary inaccuracies or lag in analytics reporting for a short period following the maintenance window. Normal processing will resume automatically once maintenance is complete.


FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

Aug 14, 04:52 PDT

Aug 15, 2026

Aug 14, 2026

Completed - The scheduled maintenance has been completed.
Aug 14, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 20:30 PDT
Scheduled - Maintenance Window
UTC – August 15, 2026, from 3:30 AM to 6:30 AM
CT – August 14, 2026, 10:30 PM – August 15, 2026, 1:30 AM

Expected Impact
Data Processing Delays: Processing may be delayed during the maintenance window.
Analytics Accuracy: You may notice temporary inaccuracies or lag in analytics reporting for a short period following the maintenance window. Normal processing will resume automatically once maintenance is complete.


FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

Aug 14, 04:48 PDT

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:30 PDT
Scheduled - UTC – August 14, 2026, from 3:30 AM to 5:00 AM
CT – August 13, 2026, 10:30 PM – August 13, 2026, 12:00 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

Aug 13, 20:25 PDT

Aug 12, 2026

Completed - The scheduled maintenance has been completed.
Aug 12, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:30 PDT
Scheduled - UTC – August 13, 2026, from 3:30 AM to 4:30 AM
CT – August 12, 2026, 10:30 PM – August 12, 2026, 11:30 PM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

Aug 12, 20:24 PDT

Aug 11, 2026

Completed - The scheduled maintenance has been completed.
Aug 11, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 20:30 PDT
Scheduled - UTC – August 12, 2026, from 3:30 AM to 4:30 AM
CT – August 11, 2026, 10:30 PM – August 11, 2026, 11:30 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.

Aug 11, 20:27 PDT

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:00 PDT
Scheduled - UTC – August 11, 2026, from 3:00 AM to 5:00 AM
CT – August 10, 2026, 10:00 PM – August 11, 2026, 00:00 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.

Aug 10, 05:34 PDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.