All Systems Operational

Uptime over the past 90 days. View historical uptime.
Real Time Engine Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
100.0 % uptime
Today
In-app Surveys Operational
90 days ago
100.0 % uptime
Today
Product Analytics Operational
90 days ago
100.0 % uptime
Today
KC Bot Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
94.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Investigating Connectivity Issues: PX to Salesforce Integration
Resolved - This incident has been resolved.
Mar 10, 23:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 20:41 PST
Identified - We are working to ensure all relevant IPs are properly updated. A permanent fix is scheduled to be applied by February 27, 2026.
Feb 23, 07:44 PST
Investigating - We have identified an issue causing intermittent connection failures between PX and Salesforce for some users.

Technical Detail:
Our team has found that a specific IP address used by PX is missing from some Salesforce IP allow lists. This discrepancy may result in failed syncs or authentication errors as Salesforce environment strictly enforces IP restrictions.

Please email pxsupport@gainsight.com with any questions.
Feb 23, 07:43 PST
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

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