All Systems Operational
Real Time Engine Operational
90 days ago
99.86 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
99.86 % uptime
Today
In-app Surveys Operational
90 days ago
99.86 % uptime
Today
Product Analytics Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023
Resolved - This incident has been resolved.
Oct 2, 09:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 07:44 PDT
Identified - A fix has been implemented and we are monitoring the results.
Oct 2, 07:44 PDT
Investigating - We have been experiencing processing lag since 2:15 PM(UTC), which may cause delays in reporting data freshness for some customers.
Oct 2, 07:31 PDT
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - This incident has been resolved.
Sep 27, 16:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 14:42 PDT
Identified - We have been experiencing processing lag since 19:10 UTC which may cause delays in reporting data freshness for some customers.
Sep 27, 13:19 PDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:30 PDT
Scheduled - Maintenance Window:
PDT - From 9:30 PM to 12:30 AM Wednesday, 22nd September 2023
UTC - From 4:30 AM to 7:30 AM Thursday, 23rd September 2023
IST - From 10:00 AM to 1:00 PM Thursday, 23rd September 2023

Activity: Gainsight PX Team has scheduled backend infrastructure maintenance activity. We expect no customer impact during this maintenance window.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com

Sep 22, 00:24 PDT
Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.