All Systems Operational
Uptime over the past 90 days. View historical uptime.
Real Time Engine Operational
90 days ago
99.86 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
99.86 % uptime
Today
In-app Surveys Operational
90 days ago
99.86 % uptime
Today
Product Analytics Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023
Data freshness issue due to processing lag
Resolved - This incident has been resolved.
Oct 2, 09:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 07:44 PDT
Identified - A fix has been implemented and we are monitoring the results.
Oct 2, 07:44 PDT
Investigating - We have been experiencing processing lag since 2:15 PM(UTC), which may cause delays in reporting data freshness for some customers.
Oct 2, 07:31 PDT
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Data freshness issue due to processing lag
Resolved - This incident has been resolved.
Sep 27, 16:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 14:42 PDT
Identified - We have been experiencing processing lag since 19:10 UTC which may cause delays in reporting data freshness for some customers.
Sep 27, 13:19 PDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Gainsight PX: Backend Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:30 PDT
Scheduled - Maintenance Window:
PDT - From 9:30 PM to 12:30 AM Wednesday, 22nd September 2023
UTC - From 4:30 AM to 7:30 AM Thursday, 23rd September 2023
IST - From 10:00 AM to 1:00 PM Thursday, 23rd September 2023

Activity: Gainsight PX Team has scheduled backend infrastructure maintenance activity. We expect no customer impact during this maintenance window.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com
Sep 22, 00:24 PDT
Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

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