All Systems Operational

Uptime over the past 90 days. View historical uptime.
Real Time Engine Operational
90 days ago
99.91 % uptime
Today
SDK Operational
90 days ago
99.91 % uptime
Today
API Operational
90 days ago
99.91 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
99.91 % uptime
Today
In-app Surveys Operational
90 days ago
99.91 % uptime
Today
Product Analytics Operational
90 days ago
99.91 % uptime
Today
KC Bot Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Gainsight PX - Backend Maintenance Activity in US and EU Region Nov 14, 2025 21:00-22:00 PST

Maintenance Window:
UTC - From 5:00 AM to 6:00 AM on November 15, 2025.
CT - From 11:00 PM on November 15, 2025, to 12:00 AM on November 16, 2025.

Activity: Gainsight PX has scheduled maintenance for the backend database in the US and EU region. During this time, Users may experience temporary unavailability of the frontend application and APIs and services

Environment: US and EU

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Posted on Nov 13, 2025 - 22:30 PST
Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
Gainsight PX - Major Release
Completed - The scheduled maintenance has been completed.
Nov 8, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:00 PST
Scheduled - Maintenance Window:
UTC - From 5:00 AM to 10:00 AM Saturday, Nov 8, 2025
CT - From 11:00 PM on November 7 to 4:00 AM on Saturday, November 8, 2024

Activity: Gainsight has planned a scheduled deployment of the services (Major Release). During this release window, users may experience temporary unavailability of the frontend application and its APIs for certain transactions.

Environment: All Region
Nov 7, 21:00 PST
Nov 7, 2025
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025
Gainsight PX - Backend Maintenance Activity in US1 Region
Completed - The scheduled maintenance has been completed.
Nov 1, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 00:30 PDT
Scheduled - Maintenance Window:
UTC : From 7:30 AM to 08:30 AM on Saturday, November 1st, 2025
Central Time (CT) : From 2:30 AM to 3:30 AM on Saturday, November 1st, 2025

Activity: Gainsight PX has scheduled maintenance for the backend Applications in the US region. During this time, Users may experience temporary unavailability of the frontend application and APIs and services

Environment: US1

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Nov 1, 00:26 PDT
Oct 31, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage