All Systems Operational

Uptime over the past 90 days. View historical uptime.
Real Time Engine Operational
SDK Operational
API Operational
UI Operational
Email Engagement Operational
In-app Guides Operational
In-app Surveys Operational
Product Analytics Operational
KC Bot Operational
Connectors Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 29, 2026

No incidents reported today.

Sep 28, 2026

Gainsight PX: Event processing issue (US)
Resolved - This incident has been resolved.
Sep 28, 23:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 23:10 PDT
Investigating - Between 05:50 and 06:10 UTC, we experienced issues with processing events due to a malfunctioning backend service. The issue has been resolved by restarting the affected component, and all systems are now operating normally.
Sep 28, 22:50 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

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