All Systems Operational
Real Time Engine Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
UI Operational
90 days ago
99.96 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
100.0 % uptime
Today
In-app Surveys Operational
90 days ago
100.0 % uptime
Today
Product Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - Issues with an underlying node caused degraded performance for a subset of users attempting to log in between 1:30 and 3:15 PM UTC today. We take availability and performance seriously and will continue to make improvements for the best possible experience. Please email pxsupport@gainsight.com if there are further questions.
Apr 6, 11:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 08:21 PDT
Update - We are continuing to investigate this issue.
Apr 6, 08:07 PDT
Investigating - A subset of customers may experience issues while logging into the PX platform. We are investigating.
Please reach out to pxsupport@gainsight.com if you have questions.
Apr 6, 06:47 PDT
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.