All Systems Operational

Uptime over the past 90 days. View historical uptime.
Real Time Engine Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Email Engagement Operational
90 days ago
100.0 % uptime
Today
In-app Guides Operational
90 days ago
100.0 % uptime
Today
In-app Surveys Operational
90 days ago
100.0 % uptime
Today
Product Analytics Operational
90 days ago
100.0 % uptime
Today
KC Bot Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 4, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 20:30 PDT
Scheduled - UTC – August 5, 2026, from 3:30 AM to 4:30 AM
CT – August 4, 2026, 10:30 PM – August 4, 2026, 11:30 PM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
https://docs.google.com/spreadsheets/d/1yLWijXv2zZOsjyjan65QMbAs_p9anCIRGFWi5HrFxWc/edit?gid=0#gid=0
Aug 4, 20:23 PDT
PX US1 : Data freshness issue due to processing lag
Resolved - This incident has been resolved.
Aug 4, 14:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 10:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 10:48 PDT
Investigating - We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
Aug 4, 10:38 PDT

Aug 3, 2026

Gainsight PX: Backend Infrastructure Maintenance (US)
Completed - The scheduled maintenance has been completed.
Aug 3, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:00 PDT
Scheduled - UTC – August 4, 2026, from 4:00 AM to 6:00 AM
CT – August 3, 2026, 11:00 PM – August 4, 2026, 1:00 AM

Activity: The Gainsight PX team has scheduled backend infrastructure maintenance. During this window, a small number of APIs may temporarily return empty or null responses.

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.

If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.
Aug 3, 20:34 PDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

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