All Systems Operational

Real Time Engine Operational
SDK Operational
API Operational
UI Operational
Email Engagement Operational
In-app Guides Operational
In-app Surveys Operational
Product Analytics Operational
KC Bot Operational
Connectors Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

Resolved - Between 9:00 PM UTC on November 10 and 12:30 AM UTC on November 11, we experienced issues with processing events due to a malfunctioning backend service. The issue with the affected component has been resolved, and all systems are now operating normally.
Nov 10, 18:00 PST

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.