Retroactive: Issues detected with logging into the Gainsight PX platform
Incident Report for Gainsight PX
Impact Window: Between 7:15 and 7:30 PM UTC.
Engineers reacted quickly to revive a supporting service that became unresponsive due to connectivity issues. We take availability and performance seriously and will continue to make improvements for the best possible experience. Please email if there are further questions.
Posted Jan 04, 2021 - 15:53 PST
A subset of customers may have experienced issues while logging into the PX platform between the times of 7:15 and 7:30 PM UTC. We are investigating further for the root cause.
Please reach out to if you have questions.
Posted Jan 04, 2021 - 12:16 PST
This incident affected: UI.