Scheduled Maintenance Report for Gainsight PX

Completed

The scheduled maintenance has been completed.

Posted Feb 12, 2022 - 01:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 11, 2022 - 23:02 PST

Scheduled

Maintenance Window:
UTC - From 7:00 AM to 9:00 AM Saturday, 12th February 2022
PST - From 11:00 PM Friday, 11th to 1:00 AM Saturday, 12th February 2022
IST - From 12:30 PM to 2:30 PM Saturday, 12th February 2022

Activity:
Gainsight has planned maintenance of Backend Analytics Data Stores for PX. During the maintenance the data freshness in the reporting and backfill might be up to 2 hours. Soon after the maintenance, all functionality will return to normal.

This maintenance is being scheduled to scale processing resources.
We expect no downtime and this will only impact our US1 Region.

Queues Hold Time: 2 Hours
Impact Details: PRODUCTION Environment
Analytics Ingestion Queue: Delay of 2 hours
Realtime InApp Engagement Engine: No Impact
PX Application - Data freshness in reports

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.

Posted Feb 10, 2022 - 13:07 PST

This scheduled maintenance affected: Product Analytics.