Elevated Errors

Incident Report for Gainsight PX

Resolved

This incident has been resolved and we are back to processing with no delay.

We will continue to analyze and adjust in effort to prevent issues like this moving forward.

Posted Nov 03, 2021 - 11:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 03, 2021 - 10:49 PDT

Update

Systems are stable but some customers may find delays with Product Analytics data. We will continue to monitor and update.

Posted Nov 03, 2021 - 08:47 PDT

Investigating

We're experiencing an elevated level of errors which could lead to performance impact. We are are currently looking into the issue.

Posted Nov 03, 2021 - 08:05 PDT

This incident affected: Product Analytics.