Gainsight PX Backend Analytics Data Store Maintenance : Sunday, 25th April 2021

Scheduled Maintenance Report for Gainsight PX

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2021 - 05:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 25, 2021 - 01:00 PDT

Scheduled

Scheduled Maintenance Report for Gainsight PX

Maintenance Window:
UTC - From 8:00 AM to 12:00 PM Sunday, 25th April 2021
PDT - From 1:00 AM to 5:00 AM Sunday, 25th April 2021
IST - From 1:30 PM to 5:30 PM Sunday, 25th April 2021

Activity:

Gainsight has planned maintenance of Backend Analytics Data Stores. During the maintenance the data freshness in the reporting and backfill might be up to 2hours. Soon after the maintenance, all functionality will return to normal.

This maintenance is being scheduled to increase processing resources.

Queues Hold Time: 2 Hours
Impact Details: PRODUCTION Environment
Analytics Ingestion Queue: Delay of 2 hours
Realtime InApp Engagement Engine: No Impact
PX Application - Data freshness in reports

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.

Posted Apr 23, 2021 - 09:56 PDT

This scheduled maintenance affected: UI and Product Analytics.