Gainsight PX Backend Analytics Data Store Maintenance : Sunday, 25th April 2021
Scheduled Maintenance Report for Gainsight PX
The scheduled maintenance has been completed.
Posted Apr 25, 2021 - 05:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2021 - 01:00 PDT
Scheduled Maintenance Report for Gainsight PX

Maintenance Window:
UTC - From 8:00 AM to 12:00 PM Sunday, 25th April 2021
PDT - From 1:00 AM to 5:00 AM Sunday, 25th April 2021
IST - From 1:30 PM to 5:30 PM Sunday, 25th April 2021


Gainsight has planned maintenance of Backend Analytics Data Stores. During the maintenance the data freshness in the reporting and backfill might be up to 2hours. Soon after the maintenance, all functionality will return to normal.

This maintenance is being scheduled to increase processing resources.

Queues Hold Time: 2 Hours
Impact Details: PRODUCTION Environment
Analytics Ingestion Queue: Delay of 2 hours
Realtime InApp Engagement Engine: No Impact
PX Application - Data freshness in reports

Please follow for latest status updates.
If you have questions, please open a ticket with us by sending a note to
Posted Apr 23, 2021 - 09:56 PDT
This scheduled maintenance affected: UI and Product Analytics.