PX Engagements and Knowledge Center (KC) Bots

Incident Report for Gainsight PX

Resolved

Some customers may have experienced slowness in PX engagement and Knowledge Center (KC) Bots within the last 30 minutes. We have identified the issue with a specific node which has been corrected.

Posted Jun 13, 2023 - 12:35 PDT

This incident affected: Real Time Engine, In-app Guides, and In-app Surveys.