Analytics Processing Lag
Incident Report for Gainsight PX
Resolved
This incident has been resolved and we are back to processing events with no delay.

We will continue to analyze and adjust in effort to prevent delays like this moving forward.
Posted Jan 11, 2022 - 13:56 PST
Update
We are continuing to monitor for any further issues.
Posted Jan 11, 2022 - 12:17 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2022 - 10:47 PST
Identified
We are experiencing analytics processing lag which may cause delays in reporting data freshness.

Real-time in-app engagements: no impact.
Posted Jan 11, 2022 - 09:00 PST
This incident affected: Product Analytics.