Analytics data freshness issue due to analytics processing lag
Incident Report for Gainsight PX
Impact Window: Between Tuesday, 23rd June and Thursday, 25th June 2020

During peak hours, an analytics processing lag has occurred leading to impact ranging from minutes to an hour of data freshness in reporting.

Real-time in-app engagements: no impact.
Gainsight Application: the data presented on the current day might be delayed.

Maintenance has been scheduled for this weekend to significantly increase capacity.
Posted Jun 23, 2020 - 10:00 PDT