Gainsight PX: Backend Infrastructure Maintenance (EU)

Scheduled Maintenance Report for Gainsight PX

Completed

The scheduled maintenance has been completed.

Posted Dec 14, 2025 - 01:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 13, 2025 - 21:00 PST

Scheduled

Maintenance Window:
UTC - From 5:00 AM to 9:00 AM on December 14, 2025.
CT - From 11:00 PM on December 13, 2025, to 3:00 AM on December 14, 2025.

Activity: The Gainsight PX Team has scheduled backend infrastructure maintenance activity. During this period, users may experience temporary unavailability of the frontend application and its APIs. Additionally, users may be unable to log in to the UI. Please note that this maintenance may also temporarily impact analytics and the availability of the KC bot.
We appreciate your understanding as we work on these improvements.

Environment: EU

FOR MORE INFORMATION
Please follow https://status.aptrinsic.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to pxsupport@gainsight.com.

Posted Dec 11, 2025 - 21:51 PST

This scheduled maintenance affected: Real Time Engine, SDK, API, UI, Email Engagement, In-app Guides, In-app Surveys, Product Analytics, KC Bot, and Connectors.