This incident was tied to slowness in the Gainsight PX database layer. Overall performance has been optimal since 5:30pm UTC and we will continue to monitor closely. Please reach out to email@example.com if you have questions.
Posted Jul 13, 2021 - 11:45 PDT
A subset of customers may have experienced application slowness in APP-BE and Public API between the times of 5:10 and 5:30 PM UTC. We are investigating further for the root cause. Please reach out to firstname.lastname@example.org if you have questions.